> attachments to sales, like extended warranties (whoops, I mean "AppleCare"
This isn't exactly objective feedback (personal anecdote) but I've never been pressured to buy extended warranties, aka Apple Care, from an Apple store. They explain what Apple Care does and without sounding like my new purchase will explode before its utility expires.
Regarding the article - would installing anechoic panels underneath the tables result in a meaningful reduction of noise? If they want to preserve the look of the store, it would be the simplest solution.
>This isn't exactly objective feedback (personal anecdote) but I've never been pressured to buy extended warranties,
Well, there are two possible reasons for that. One is that a lot of Apple Store employees just aren't very good at keeping their attachment metrics up, or don't care enough about keeping the job to trade their soul for a paycheck.
The other is that a good salesperson can apply psychological pressure to you without your being able to tell that that's what they're doing. I may have used up my quota for mentioning Robert Cialdini's Influence: Science and Practice in HN comments, but seriously, everybody needs to read that book.
This isn't exactly objective feedback (personal anecdote) but I've never been pressured to buy extended warranties, aka Apple Care, from an Apple store. They explain what Apple Care does and without sounding like my new purchase will explode before its utility expires.
Regarding the article - would installing anechoic panels underneath the tables result in a meaningful reduction of noise? If they want to preserve the look of the store, it would be the simplest solution.