In my less humble opinion: the only honest and objective review you’ll get about a system is from a new hire for about a month. Measure the “what the fucks per hour” as a barometer of how bad your org is and how deep a hole it has dug itself into.
After that honeymoon period, all but the most autistic people will learn the organisational politics, keep their head down, and “play the game” to be assigned trivial menial tasks in some unimportant corner of the system. At that point, only after two beers will they give their closest colleagues their true opinion.
I’ve seen this play out over and over, organisation after organisation.
The corollary is that you yourself are not immune to this effect and will grow accustomed to almost any amount of insanity. You too will find yourself saying sentences like “oh, it always has been like this” and “don’t try to change that” or “that’s the responsibility of another team” even though you know full well they’re barely even aware of what that thing is, let alone maintaining it in a responsible fashion.
PS: This is my purpose in a nutshell as a consultant. I turn up and provide my unvarnished opinion, without being even aware of what I’m “not supposed to say” because “it upsets that psychotic manager”. I’ll be gone before I have any personal political consequences, but the report document will remain, pointing the finger at people that would normally try to bite it off.
This is quite a defensive posture. In my current role I've been able to see an incredible raft of insanity, not be obtuse or arrogant enough to dismiss solutions or the intelligence of those who made them, but literally make a communal list of refactor candidates. Then slowly but surely wrangle people and political capital to my side to eventually change them. Years later we still have cruft leftover but there are many many projects, some multi-year, which are now complete.
I also see a single-mindedness to specific technical implementations where a more mature view would be to see tech as a business and us less as artisans than blue collar workers.
Your attitude is commendable! It’s what a true leader should do, and you deserve to be promoted for it.
My comment was a statistical observation of what typically happens in ordinary organisations without a strong-willed, technically capable leader at the helm.
Disclaimer: Also, I have a biased view, because as a consultant I will generally only turn up if there is something already wrong with an organisation that insiders are unable to fix.
This rings true in my experience across different orgs, teams, in the tech industry.
FWIW, academia has off-the-charts levels of "wtf" that newcomers will point out, though it's even more ossified than corporate culture, and they don't hire consultants to come in and fix things :)
Not sure which specific field you have in mind there but many parts of academia also have off the charts levels of, as GP put it, "the most autistic people". Outside of the university bureaucracy (which is its own separate thing) nearly all of the "wtf" that I encountered there had good reasons behind it. Often simply "we don't have the cash" but also frequently things that seemed weird or wrong at first glance but were actually better given the goals in that specific case.
Interfacing with IT, who thought they knew the "right" way to do everything but in reality had little to no understanding of our constraints, was always interesting.
After that honeymoon period, all but the most autistic people will learn the organisational politics, keep their head down, and “play the game” to be assigned trivial menial tasks in some unimportant corner of the system. At that point, only after two beers will they give their closest colleagues their true opinion.
I’ve seen this play out over and over, organisation after organisation.
The corollary is that you yourself are not immune to this effect and will grow accustomed to almost any amount of insanity. You too will find yourself saying sentences like “oh, it always has been like this” and “don’t try to change that” or “that’s the responsibility of another team” even though you know full well they’re barely even aware of what that thing is, let alone maintaining it in a responsible fashion.
PS: This is my purpose in a nutshell as a consultant. I turn up and provide my unvarnished opinion, without being even aware of what I’m “not supposed to say” because “it upsets that psychotic manager”. I’ll be gone before I have any personal political consequences, but the report document will remain, pointing the finger at people that would normally try to bite it off.