This article is what led me to read The Checklist Manifesto. What I loved about that book is that it works through all the traps around how these checklists can be implemented.
An example - Administrators typically want _everything_ on a list, because everything is important, right? However these lists need to be concise enough to be useful otherwise people just ignore them.
An example - Administrators typically want _everything_ on a list, because everything is important, right? However these lists need to be concise enough to be useful otherwise people just ignore them.