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Unfortunately, most marketers that focus on brand awareness would say that eliciting any reaction to a brand is better than not eliciting the reaction at all.

I don't have any studies on hand, but it would be interesting to test whether, on average, the initial negative reaction is better for long term brand recognition than no reaction and whether the negative nature persists, or if it shifts into familiarity territory and eventually becomes more positive than negative, as something familiar usually feels safer.

If anyone has any studies to this effect, would love to read them.




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