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the best predictors of productivity were a team’s energy and engagement outside formal meetings

We’ve been able to foretell, for example, which teams will win a business plan contest, solely on the basis of data collected from team members wearing badges at a cocktail reception.

Individual reasoning and talent contribute far less to team success than one might expect.

* Social time turns out to be deeply critical to team performance, often accounting for more than 50% of positive changes in communication patterns, even in a setting as efficiency-focused as a call center.*

Our data also show that exploration and engagement, while both good, don’t easily coexist, because they require that the energy of team members be put to two different uses.

in a typical high-performance team, members are listening or speaking to the whole group only about half the time, and when addressing the whole group, each team member speaks for only his or her fair share of time, using brief, to-the-point statements.

making the tables in the company’s lunchroom longer, so that strangers sat together, had a huge impact.

The best-performing and most creative teams in our study, however, sought fresh perspectives constantly

we found that the more of these charismatic connectors a team had, the more successful it was.

Observation: I wish I had a tool for writing short notes on things I read. It seems I end up doing this in the form of HackerNews comments.

I think I want conclusions.



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