I'm surprised this story got so many comments (I flagged it, and I rarely flag.) It seems like a minor internal dispute between an conscientious employee and their bad, less-conscientious manager, over a very small amount of money.
I can't detect a larger issue involved here except that when people screw up in a way that loses money, they will sometimes try to come up with a way to cover their ass rather than admit it and attempt to rectify it and therefore show everyone that they messed up.
Whoever posted it has exposed Amazon to a lawsuit, though. When eventually negotiating to fix this quietly with Discover, Amazon will be at a serious disadvantage.
I find this article immensely useful to someone relatively new to the tech industry. While politics isn't the core topic on Hacker News, it is a reality that affects everyone's life! The question we all should ask is "what would we do if it was me?' Very seldom do you see what happens in a big company like Amazon. The shared article offers great insight that you cannot find anywhere else. To pessimizer, just because you don't learn anything new in this article does not mean it is not useful to others. Your flagging it is rather self-centered.
I can't detect a larger issue involved here except that when people screw up in a way that loses money, they will sometimes try to come up with a way to cover their ass rather than admit it and attempt to rectify it and therefore show everyone that they messed up.
Whoever posted it has exposed Amazon to a lawsuit, though. When eventually negotiating to fix this quietly with Discover, Amazon will be at a serious disadvantage.