Is this company in any sense a startup? They seem like a utility to me. I've never seen any ads they've run, and I can't imagine an ad volume that would justify $6 emails, so "sales and marketing" seems to be a euphemism for "lobbying, bribery, and personal entertainment slush-fund". This much basically-stolen money being thrown around is bound to erode ethics. It will surprise no one if multiple principals of this firm get to use these services personally within the decade.
pEOPLe you're all talking out of total ignorance. Jpay has huge capex - since none of you know anything about business ill explain - they spend millions upon millions of dollars deploying networks and computer banks in prisons for inmates to access these services. Now you know why their margins are high? Understand why they charge for email? If they were gouging customers people would send snail mail. You are all plain dumb. And I'm a former customer who used to pay these damn fees!
