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I am a victim of these ridiculous fees. I thought about how someone was getting rich and I justified the fees because of the convenience. It most certainly cut back how much I sent and how frequently I used it. This directly affects the incarcerated person.

Side note: PayPal allows you to send money to friends and family for free.




Question: why can't paypal be used here as a viable competing solution?


Because the inmates need to convert their balance into goods in the prison. They don't have cash, just an "account" with the prison operator.




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