It is no better than their Amazon Instant Video. Their video offering is pretty terrible. Takes ages to move between menus. You cannot just continue from where you were previously. It doesn't skip the credits and offer the next episode. The whole thing is painful to use compared to Netflix.
Another example. Yesterday I was looking for a TV show I was watching. I went into "Your TV Shows" and it wasn't there. It had been pushed out by other shows I watched. Instead it appeared in "Recently Watched." It is so unintuitive.
I have a prime account. I wouldn't mind cancelling Netflix and Spotify but can't while the user experience offered by Amazon is so horrible.
Amazon's UX on Prime Instant on the PC is so terrible, their discoverability on ANY platform is awful, and they have restricted HD streaming of Prime content (i.e., stuff you don't have to buy) to non-PC platforms only. And I've had far more problems with buffering on Prime Instant on Xbox 360 than I have ever had with Netflix, despite watching roughly five times as much content on Netflix. It's ridiculous.
Their music offering looks like more of the same. Lower selection, poor discoverability, a second-class UI on PC. I really wish Amazon would stop re-purposing their storefront UI for every product they can, and actually design a decent UI for their various products.
Another example. Yesterday I was looking for a TV show I was watching. I went into "Your TV Shows" and it wasn't there. It had been pushed out by other shows I watched. Instead it appeared in "Recently Watched." It is so unintuitive.
I have a prime account. I wouldn't mind cancelling Netflix and Spotify but can't while the user experience offered by Amazon is so horrible.