Gotcha. Thanks for following up on this. I lurk over on reddit rather than posting, but it looks like the commenters there came to similar conclusions.

The "up voters" on the submissions of this article far outnumber the "down voters." That's what matters, Matt.

That means the Reddit community found this leak informative and credible.

Spin spin spin, but people are learning. The only way out of this growing tide of tens of thousands of burned publishers speaking out is for Google to offer a minimal level of support and a phone number -- as all companies throughout history have done -- EXCEPT GOOGLE -- even ad networks of smaller size can afford to offer support. Google has no excuses.

Mark my words -- YOU WILL PROVIDE SUPPORT -- that will happen sooner or after Google's reputation has suffered badly. Google's choice.

I read through this thread and noticed so many very good questions simply ignored. You can't ignore this situation away. I like you Matt. I am sorry Google put you on this task because you look terribly foolish here.