You need some kind of "okay, you can get your password back, but it's going to take some time. You cannot get back up instantly."
Maybe they FedEx the password to your physical address on file. Maybe they contact all phone numbers and emails they have for you and say "someone has requested an emergency override, if you object call us back in the next 4 hours." Maybe they do a Skype session and compare your photo to the one they have on file.
All this costs money, of course. That's the price of doing business.
Maybe they FedEx the password to your physical address on file. Maybe they contact all phone numbers and emails they have for you and say "someone has requested an emergency override, if you object call us back in the next 4 hours." Maybe they do a Skype session and compare your photo to the one they have on file.
All this costs money, of course. That's the price of doing business.