It's very immature of me, and I'll own that, but the number one thing you can do to get me to never, ever do business with your company is to cold call me.
It's just reeks of unprofessionalism, in my opinion. If you don't care about me enough to respect my time, then why on earth would you care about me enough to provide me with a good customer service experience after you've already hooked me?
I've had companies call me before claiming to work at google, claiming that my company isn't doing enough /google something/ and that they can help! If I pay them $foo, then I will be number in the google!
It's really annoying. This is why things like this: http://www.itslenny.com/ (which is hilarious, btw) exist.
It's just reeks of unprofessionalism, in my opinion. If you don't care about me enough to respect my time, then why on earth would you care about me enough to provide me with a good customer service experience after you've already hooked me?
I've had companies call me before claiming to work at google, claiming that my company isn't doing enough /google something/ and that they can help! If I pay them $foo, then I will be number in the google!
It's really annoying. This is why things like this: http://www.itslenny.com/ (which is hilarious, btw) exist.