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That is how you remember it when they don't work. You don't even remember them doing it when they did work.

That's why companies run A/B tests rather than trust word of mouth.



That's very true.

Perhaps what turns me off are the desperate "Please come back to $SERVICE, you've been gone for more than 35 seconds! Please come back!!" from the free services. I don't mind the weekly specials from the local computer retailer, for example.




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