So, I've been using GoDaddy without incident for about 6 or 7 years. About 2 months ago, my credit card was compromised, so I got a new CC number. I immediately updated all of domains at GoDaddy to use the new number (about 50 of them).
Today, I get an email from them saying that three of my domains have been canceled and I have to pay a redemption fee to get them back. I email support with a, "Uh, wtf guys?" and they say my CC was declined when they tried to auto-renew (wtf? their crappy backend told me that change that gone through!) and that I had a grace period but didn't renew -- I save all my emails and never got one from them about these domains (I get a ton of email from these guys, but often have noticed that it's sort of random -- some domains will generate an email when they auto-renew, some won't ... but whatever, it had never been a problem before).
So now I can't afford to stay with GoDaddy and risk losing a more important domain (like, railsforum.com), so I need to transfer to a more reliable registrar.
Two questions: 1. Any suggestions for registrars with competitive pricing, good support, and that don't suck? and 2. Bonus points if it is easy to transfer ~50 domains. It'll be a pain in the butt do have to do these each individually.
I have considered just opening a reseller account via Tucows OpenSRS and selling domains to myself. Seems like that is what Facebook does... anyone have any experience doing that?
Thanks!
They also do bulk transfers and have free WHOISguard. A quick google for the monthly promo code will get you a discount.