> "But how is that so? I have had a full upgrade since November."
Usually, phone upgrades are offered starting two years into a three-year plan. They don't want to let the contract expire before they try to reel you back in with an upgrade; that'd be incredibly dangerous for retention. They want to offer you the phone while you're still good and legally bound to them, but when you feel like you're almost out.
Usually, phone upgrades are offered starting two years into a three-year plan. They don't want to let the contract expire before they try to reel you back in with an upgrade; that'd be incredibly dangerous for retention. They want to offer you the phone while you're still good and legally bound to them, but when you feel like you're almost out.