Online.net a challenger:

Ran a middle (non entry/exit) Tor node on one of their servers, received an automated "Abuse message"...

Wrote a support ticket regarding some network architecture question, got a one-liner "not possible".

I wonder if this really does include VPN?

I tried but failed to sign up for one of their 3 euro/month servers a few days back in response to other HN discussion (their .uk site wont accept Australian addresses, and their .com site doesn't have those inexpensive 1G servers).

The main reason I would have got the would have been to use as a non-US based VPN endpoint. (I'm somewhat less satisfied with my DigitalOcean droplet as a VPN endpoint since Snowden's revelations.)

OVH is still the cheapest host I've ever seen. 1 TB disk space, 100mbps connection speed, 5TB bandwidth, all for $20/mo?

I'm not complaining, nor have I seen better.

Their support is totally abhorrent though, be prepared waiting days/weeks instead of minutes/hours for any support at all, they abruptly change your TOS and server specs without telling you, cancel you order for no reason without telling you or even refunding you etc.

They're totally horrible to deal with, unless you make minimum wage you're probably going to spend more on packets of Tylenol due to all the headaches they cause than what you're going to save.

Indeed. I ordered a Kimsufi server five days ago with a guideline setup time of 24 hours. Placed the order, made payment, no doubt I'm already paying for the service, but five days later, I'm still awaiting setup.

Their ordering process is painful. Their online management interface is atrocious. Communication is poor.

It's true what they say about paying peanuts...

"no doubt I'm already paying for the service, but five days later, I'm still awaiting setup."

I'm a long time OVH customer and I can ensure you that your contract term will start only when you get your server.

As far as I know the first 1000 "3euros" servers got sold faster than they thought. Now they are building new ones. Be patient, your server is coming. ;-)

I'm in the same boat, but the Kimsufi server setup time has said "1 - 10 days" for a while.

Bandwidth is more important than space to me, so Online is still much better. And as soon as they will have matched OVH's new prices there are going to be THE best host.

They just removed their traffic limits a few days ago.

They removed it on their EU-customer only servers, which means they're relying on the fact that 80-90% (at least) of their bandwidth is going over EU IXes and is thus free to OVH.

Do you have any proof of that ? Because I've been looking for info on that matter.