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Admirable, certainly. It's nice to see a CEO who is keen to experience his business from every angle.

From observing the workplace of my girlfriend, who has recently worked in retail for a large, national corporation, I can tell that the particular company she works for definitely doesn't. Very often they get instructions about how to rearrange the sales floor that anyone actually working there with the customers would never in a million years think was a good idea -- usually, a few weeks later, they're told to change back to what they were doing. My guess is that's how it goes in most big companies. Eventually, the suits don't touch the nitty gritty parts of the business, and they end up getting way out of touch.

That said, I doubt if Bezos, by virtue of the fact that everyone will know who he is, will run into the rumored "sweatshop" conditions at some Amazon distro centers (if those rumors are at all true, which is impossible for anyone who hasn't worked in one to say): http://news.cnet.com/8301-1023_3-10123835-93.html

EDIT: Also, does Jeff Bezos have a blog? His is one I would really love to read.




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