>> *"and the service really isn't that great."* Not sure what/who you co... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		callmeed on March 2, 2009 \| parent \| context \| favorite \| on: Quarter of Media Temple users suffering 18+ hrs do... >> "and the service really isn't that great." Not sure what/who you consider "great" then. Rackspace has been stellar for us–always available on the phone; answering tickets fast; alerting me when there are problems. I've never had a bad cs experience with Rackspace. (I've got 6 servers with them)

chiffonade on March 2, 2009 [–]

Their technicians once left 2 active network interfaces down for 45 minutes on one of our servers when upgrading something and didn't fix it until we called them.

They're just overworked like most NOC guys.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact