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They’re a global company that offshores with location based pay and utilizes H1Bs. I think that’s the first thing to look at. You get what you pay for.

Stop trying to devalue labor. Not much sympathy when you’re obviously cutting corners.





Just because someone is on an H1B visa doesn't mean they know less. It's a bit rich to blame this on foreign workers even though nothing is known about who or what caused this outage.

The problem with H1B is that these people are effectively prisoners. The market is not so hot right now even for those who have leverage, but combine it with the visa system and you get this "gotta do the needful" attitude to please the bosses, rushing broken fixes to production.

I see this directly on my team. The h1bs get bullied by their boss (it's a split team, I work with him but don't report to him) and they don't say anything because he could effectively have them deported. At least 2 of them have kids here and perhaps the others do. So not only does it incentivize the bully to do it, but it traps them to just take it for their family. I openly talk shit back to him because he can't deport me.

Knowledge + tech skills are not the only factor that lead to subpar outcomes with these scenarios. In my experience the thing that causes the most problems with H1Bs is the weak English and related communication issues.

In my experience, the communication problems stem from the Americans who expect perfect English from all others. English is spoken across the entire business world between people for whom it is not their first language. The accents and broken English is epic in many organizations. Yet they work through it and get things done together.

If you work harder at taking the burden upon yourself to understand others, you might be surprised how well people can learn to communicate despite differing backgrounds.


I have the same experience as you. I have been working with many non-native English speakers from different countries, and Americans (and to some degree Brits) are usually the ones who can't follow what is said. This improves over time as they get used to different accents, but it seems it is easier for non-native speakers to understand foreign accents than native speakers in general.

I'm not saying I always understand 100% of what is said. When someone with an accent from a specific part of a country speaks super fast and is on a poor line with lots of street traffic in the background, it can be hard to follow. But usually I catch enough of it to be able to communicate.


Normally I have had very good experiences as well. My colleagues almost always speak very good English and even those who don't are understandable. Everyone is happy to conduct meetings (with many nationalities, as I work in a scientific field) in English.

Only once have I encountered a problem. A colleague berated me in front of others for speaking "difficult English" and accused me of doing this on purpose to cause trouble for them, instead of speaking proper international English like everyone else did. But, I am a native English speaker with an RP accent and we were all in England at the time, working for a British organisation. I was simply speaking normally and otherwise had no issue with this colleague, whose English was very good. I don't recall their having been any misunderstandings between us before.


That’s just saying the same thing. American companies have engineering quality loss when they try to collaborate with people they can’t communicate well with. Whether it’s dumb Americans or poor ESL, it’s not really relevant to the outcome because it’s the same.

I’m blaming it on paying workers less. H1B, location based pay, offshoring, etc. are all ways to pay workers less.

I think the implication is that people with connections who have no business touching production code are getting those jobs through fraud.



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