The request is for redacted logs. Redaction must be reasonable but OpenAI can protect the PII across 20M conversations if they:

  1. search conversations for PII they know of for the given user and redact

  2. use their own models to scrub the conversations of non-verbatim mentions

In the end, the NYT isn't asking for the identity of the posters. If that was the case, I'd 100% be onboard to scream bloody murder with 'em.