As one MS Director put it out of frustration: "We do test, a lot. Our testers are called endusers. That's it."
More precisely: He said MSlers get paid by results, achieved Business Value. Testers exist and are called "End Users". Testing is mandatory and part of the core philosophy - they just must do it differently.
Reason: Fear of missing out if moving to slow.
I reminisce the times, where you put in a CD without internet connection. Actual Office is a mess. Thousands of half finished apps, subject to be cancelled anytime. Windows XP's UI was dubbed "glossy" - some of Office's apps UIs are LSD trips for kids. This is ridiculous. Nothing to work with and in no way usable for customer presentations.
That's a good point. I think it would be bearable if they actually had a good feedback platform & interact with their users. Feedback Hub is just terrible: slow, featureless & built on top of their buggiest ui platform.
Crowdsource it. (Microsoft could) start a website called WeHeardYouLetsFixTeams.com where users submit bug reports for Teams out in public, other people vote on how much each bug is a pain point for them, the Teams,
er team commits to fixing the top 5 each quarter. Do a whole media circus around it. Do a sales push to get people off Slack/Zulip/Discord/Telegram/Meet/etc. Get some industry accolades for listening to your users.
More precisely: He said MSlers get paid by results, achieved Business Value. Testers exist and are called "End Users". Testing is mandatory and part of the core philosophy - they just must do it differently.
Reason: Fear of missing out if moving to slow.
I reminisce the times, where you put in a CD without internet connection. Actual Office is a mess. Thousands of half finished apps, subject to be cancelled anytime. Windows XP's UI was dubbed "glossy" - some of Office's apps UIs are LSD trips for kids. This is ridiculous. Nothing to work with and in no way usable for customer presentations.