The endless misapplications of net promotor score are hilarious. My ISP does the same thing despite being the only one available.
The purpose of the tool is to infer customer loyalty. What's the point of that in a captive market? I suppose whatever 3rd party is facilitating the survey gets paid and that's something.
The purpose of the tool is to infer customer loyalty. What's the point of that in a captive market? I suppose whatever 3rd party is facilitating the survey gets paid and that's something.