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You'll never see attrition referenced in an RCA
(
surfingcomplexity.blog
)
2 points
by
mooreds
7 days ago
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1 comment
mytailorisrich
7 days ago
[–]
If you do the 5 whys and attrition did play a material role then it should show up in a way that's recognisable. Perhaps "didn't have dedicated resource to maintain" or "lacked deep enough knowledge of system".
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