Also as an Apple customer, iOS and macOS' latest releases _look_ nice, but they're unpolished and iOS still has some bugs. They were correct in their assessment. New releases used to have actual quality to them, now they feel rushed out.
I mean previous serious bugs included damaged file system, broken photo library, failing time machine backups, or when half of your files on iCloud drive disappears.
I consider few glitching UI animations or misplaced transitions to be tolerable.
