>A few years ago, when Slack transitioned us from their free nonprofit plan to a $5,000/year arrangement, we happily paid. It was reasonable, and we valued the service they provided to our community.
>However, two days ago, Slack reached out to us and said that if we don’t agree to pay an extra $50k this week and $200k a year, they’ll deactivate our Slack workspace and delete all of our message history.
>One could argue that Slack is free to stop providing us the nonprofit offer at any time, but in my opinion, a six month grace period is the bare minimum for a massive hike like this, if not more.
This summary from your website misses a lot of relevant detail. I love to rag on big corp as much as the next free thinker, but the dishonesty makes me much less sympathetic to this particular story.
Reading between the lines in the top comment on this link, they received a bill earlier this year, and have been in communication with Slack since then.
The transition away from Slack's nonprofit pricing is also a key element to this story, but that is glossed over.
No - it's very clear that the people involved know details that we do not, and are withholding them for the sake of a better story. I have an axe to grind against people who use technical platforms to air mismanaged and misrepresented grievances.
It’s very clear when you don’t read their comments and then make stuff up. Try not reading between the lines and just read the lines where they say stuff like we were told to ignore the bill as late as Aug 29 and we were sent no new contract or price change notices.
>However, two days ago, Slack reached out to us and said that if we don’t agree to pay an extra $50k this week and $200k a year, they’ll deactivate our Slack workspace and delete all of our message history.
>One could argue that Slack is free to stop providing us the nonprofit offer at any time, but in my opinion, a six month grace period is the bare minimum for a massive hike like this, if not more.
This summary from your website misses a lot of relevant detail. I love to rag on big corp as much as the next free thinker, but the dishonesty makes me much less sympathetic to this particular story.