I have approx. 15 years of experience working remotely for various companies all across the globe and was always an advocate of thesis that remote work is difficult and most people aren’t cut for it and (to horror of many proponents) and on average are less efficient than on-site hires.
There are many reasons: It’s difficult to understand _intention_ when deprived of non-verbal communication and working in a choppy network call. Even if one can gloss over communication needs etc. there’s burnout looming around the corner and natural, healthy laziness getting into the way. Sometimes even internal politics might be blocking knowledge/access/contribution for more or less peculiar reasons.
It’s not like it’s impossible to hire remote engineer, yet my (completely unmetered) estimates out of experience is that approx. 10% of engineers willing to work remotely can sustain health (physical and mental) and be efficient outside of 1-2 years of honeymoon period.
There was some tumbling around COVID but IMO both stationary jobs and remote ones are doing well on mid-high quality positions.
I have nearly 3 decades (ugh…) now of forming fully remote startups and working remotely.
It used to be totally non-controversial and completely validated by direct personal experience that only a minority of the population is built to work remotely. It’s so silly this is even an argument when our entire society and education is built on in-person interactions.
I think the 10% number is variable depending on the org you are hiring into. A company that was never built to be remote or put any thought into how information and communication systems must be different than office? 10% may even be high. A company built from first principles with lots of thought and intentional design behind business processes being remote only? Probably much too low. It will be reflected even in the types of personalities being hired on average.
If you reach for video calls as a solution to your remote companies communication issues you have completely failed and probably would be better served with fully on-premise. This would be the first question I would ask as an interviewee for a remote role. Any company regularly engaging or encouraging this means leadership is simply trying in the worst possible way to recreate an office environment and thus you can expect nearly everything else process based to be horribly broken for a remote company. I have some other “tells” as well, but this one stands out as the simplest as it displays a total disconnect with the reality of how to build remote teams. If you can’t function like a well ran open source project you are almost assuredly doing it wrong.
I read, wanted to reply but would only echo what you wrote. 100% agree.
Just a note that my 10% experience is based on general population of people who were working remotely for at least 6 months (and being a contractor I’ve switched orgs more often than average engineer)
What people forget is that making a good remote culture requires both the right people and a ton of intentionality. There are no unplanned interactions in the workplace that cause people to form more than a transactional relationship.
> It used to be totally non-controversial and completely validated by direct personal experience that only a minority of the population is built to work remotely.
I disagree with this. I beleive we just need better tools to support comfortable remote work. Big corporations are not interested in researching and developing such tools. And new innovative remote work tools like Virtual Frosted Glass (https://meetingglass.com/) have not yet gained widespread adoption.
My first remote position was in 2006 or so and I've been mostly remote since as I'm primarily a contractor.
I wouldn't agree that most people aren't built to work remotely, but I have always maintained that it is a skill that takes time to build. Which is why it's unfortunate that RTO happened so quickly.
Of course I always prefer remote work for companies in the same city. Being able to come in easily when necessary helps a lot.
> Of course I always prefer remote work for companies in the same city. Being able to come in easily when necessary helps a lot.
I wouldn't really call this "remote work" though. I know the terms are a little fuzzy.
My favorite option is incredibly selfish for me. I love working from home relatively close to an office I can come into at any time I wish. This requires everyone else working in the office on a daily basis so I can come in as my whims desire.
That is not remote work though. That's working remotely for an in-office organization and it only works if you are in the extreme minority in some special positions. Fully remote orgs with no offices whatsoever are a different beast entirely in my mind and require much different organization and communication setups.
From experience I think your 10% feels overly pessimistic. 30-40% feels more accurate, just like only about the same % that can survive an open plan or cubicle floor.
I see lots of people thriving in remote. Main reasons being a huge increase in quality of life. Regaining 2-3 hours of senseless commuting time per day, getting small household chores done over lunch, not having to schedule repair and maintainance appointments in the weekends etc. is huge.
Now I do agree it is not for everyone. I see especially younger people living alone not coping to well. Part of the reason is they (ab)used the office as a socializing place, and are not used to organizing a personal social life outside work. There's also people that don't actually have much work outside of attending office meetings, and nobody thrives sitting in Teams calls all day.
Then there's also real downsides. Some people living in shoebox appartments in the city just do not have the space. W
While work can be done (more?) efficiently remote, but carreer climbing needs in person contact. It's like dating. Real dinner or a video call? No comparison.
Best of both worlds would be 0 commute time to a luxurious private office inside the company premises. All the rest will be tradeoffs and compromises either way.
I can’t disclose details but I’ve been doing mentoring, screening and interviewing + screening for years and saw remote communities grow from 10s to 1000s.
What you’re saying is true especially in the honeymoon phase, but the running joke is that you don’t really live remote life unless solitude made you name a pigeon. I’ve seen careers of many of my peers and usually 5 years in people starts to seek on-site.
There’s another point to take into consideration though. In Europe commute is usually less than hour and for many morning routine is an opening to watch movies/read books/listen to music or podcasts. Some travel with friends so that’s a social occasion too. Given accounts of my US colleagues where it’s usually lone drive back and forth experience is different.
Yet remote means omitting or social events and being outsider in the most-social environment (especially for men). Even hybrid with one day is much better than completely remote.
What I found over the years is that no one can say what differentiates remote-able to non-remote. Quiet back-seat engineer can get depressed after year of remote and that guy who is always heart of the party can thrive in remote. It’s just… it wears people down quickly and problems are usually creeping. Back pains coming from tension. Working hours slowly inflating to compensate for extra 10 minutes spent on lunch, this one time when you are bored at 8pm because you are bored in front of computer so why not help someone.
Maybe I’m biased but I find situation that some people are remote and some aren’t to be a healthy one. This preserves local jobs while also making an opening for those who want to do remote work for any reason whatsoever. And this honeymoon period is good to check out if you’re fit for remote or not (and gives enough churn to provide opportunity to try).
I think it is really the commute that makes or breaks the office. My commute is 40 mins there and if I leave after 4pm itll take me an hour 15 to an hour 30 to get home. All in bumper to bumper standstill traffic
When discussing remote vs non-remote with a colleague some time ago over lunch, he mentioned that "remote is an extreme version of yourself", so those inclined to slack off will slack off way more to the point of being unproductive, and those inclined to work longer hours will eventually just spend all their time working... Maybe over-simplified but I think he was onto something.
So the problem with this reply is you talk about thriving and then list personal benefits. Those are not thriving in the workplace that companies are looking for.
A lot of companies just suck at it too. "Here's Slack, figure it out" seems to be a common approach. In person you can pester the person next to you when you're new, overhear conversations, etc. but remote it is MUCH harder to ascertain the culture, Slack etiquette, etc (my favourite was "people write in Slack all the time, in public, even to themselves, it's your job to mute Slack when you need focus, and don't use DM's unless you really need the privacy"), but I have only seen this done very well in one place - Auth0 (pour one out :-( ) . Maybe because it started remote with founders thousands of KM apart.
Rarely companies want to hire communication expert to help shape good practices even though they’re spending hundreds of thousands if not millions on stuff like Datadog etc.
I have this theory that mailing lists with rich search (slash Google Groups slash Newsgroups) are the best communication tools.
Hadn’t had opportunity to try it out though, as it was shunned „old tech”.
Ehh, IME companies are hesitant because it's not a free parameter. All of your internal processes are built on top of how people communicate, so you can't change it without changing the entirety of how work gets done. People routinely hire experts for external comms, manager training, etc. because those are easier to adjust in isolation.
The idea of coming to office comes from the fact it was not practical for people to have computers and other devices at home. Now we have technology that this is no longer necessary, but of course commercial landlords and investors feel salty about it, so they lobby for this outdated now model to keep their investments artificially up.
When I have had 100% remote work jobs one think I have noticed that when I get into the "zone" and am being very productive having to go home doesn't interrupt it and I can keep being very productive for many more hours. Then I can slack off the next day if I want to.
If management is so poor that they can't communicate intention in writing, then I don't really see how being in office or anywhere for that matter will help. They're just flat out incompetent. I've seen the opposite of this as well, where whatever management clearly communicated is most definitely not what is going to get executed.
If internal politics are blocking knowledge, access, & contribution of any employee the correct action is not to hire them. If they are already hired, the correct action of management is to offer them severance.
My experience working in software startups is that the average retention period of an employee is 2 years, in any work environment. What you're calling the honeymoon period is effectively just the average retention of the industry anyways.
I think you're glossing a bit over the word "intention". It's certainly easy for any competent manager to communicate instructions or requirements in writing. What's hard is communicating the full scope of their intentions, including things like:
* This bit is confusing to me even as I say it - I want to keep it in mind as we move forwards in case we're thinking about it wrong.
* This requirement is really annoying and I'd love to find a way to get rid of it.
* This part is super super urgent, and if we find a way to do it faster without too many other costs we should rework the plan.
You can't "just" write these things down, both because some requirements aren't so annoying you can come out and explicitly say it and because too many parenthetical clauses start to make a document impossible to read. If they're not communicated nonverbally it's hard to communicate them at all.
There are many reasons: It’s difficult to understand _intention_ when deprived of non-verbal communication and working in a choppy network call. Even if one can gloss over communication needs etc. there’s burnout looming around the corner and natural, healthy laziness getting into the way. Sometimes even internal politics might be blocking knowledge/access/contribution for more or less peculiar reasons.
It’s not like it’s impossible to hire remote engineer, yet my (completely unmetered) estimates out of experience is that approx. 10% of engineers willing to work remotely can sustain health (physical and mental) and be efficient outside of 1-2 years of honeymoon period.
There was some tumbling around COVID but IMO both stationary jobs and remote ones are doing well on mid-high quality positions.