> For example, when a user purchases an iPhone, the user is steered to use Apple’s default email product, Apple Mail. It is only through a complex labyrinth of settings that a user can change her default email application away from the Apple “Mail” application towards an alternative like Gmail (Google) or Proton Mail.
> At least for mail a user can in theory modify the default setting. On the calendar
front the situation is even worse. A user’s default calendar is Apple Calendar, and the default cannot be modified
That's pretty evil & predatory to me. The fact that it is by design (someone decided it needed to this awful) is why Apple is being evil here. And this is just one example.
There's more
> For example, Apple banned apps from its App Store that
supported Google Voice because Apple sought to advantage its own services over Google’s
That's not what the parent is asking. The OP said it was the most evil ever done.
Big Tech does predatory and evil stuff all the time. That's not what's being claimed. The OP is claiming that this specific thing is the worst, the singular event that is above and beyond all others.
Except that those claims feel like intentional exaggerations and not meaningfully true?
I use both iOS and Android.
> It is only through a complex labyrinth of settings
I have no love for the way iOS settings are done, but calling the setting for this in particular a complex labyrinth is some pretty blatant editorializing.
> A user’s default calendar is Apple Calendar, and the default cannot be modified
I don't think this is a true statement? My default calendar is a Google calendar. Actually switching to instead use my Apple iCloud calendar has been something of a chore.
The "complex labyrinth" is only reinforcing the impression that you and the author of that brief are both cranks. "Email" is the top setting under "Default Apps". My iPhone doesn't even offer Apple's Mail app in that screen, probably because I deleted it, which also was not labyrinthine but actually quite trivial.
Easy if you know where to look. If you end up in the wrong sub menu you might simply search the web for instructions.
Apple provides web pages where they explain how to use the iphone. There is a section called "mail" under "apps" that shows up in the search results. It really wants me to read the help in dutch, the "apps > mail" section has 14 pages that don't talk about changing the default app, in stead they explain how to use the various features of their own mail app (that is also configured by default)
I don't get why the help pages need a different menu structure.
One has to go to "personalize your iphone" which has 18 pages, changing default apps is towards the end.
Searching the Dutch help website for "mail" I get only 3 unhelpful search results. If i change it to US English it immediately redirects to Dutch again. lol?
Using the "English" for Latin America and the Caribbean works. There I get 5 pages worth of results. Changing the default app is on page 3.
Not impossible but it is not a simple prompt on launch of the app "Banana mail is not currently your default email client. Do you want to set Banana mail as your default app for sending email?"
I'm quite dense of course, if they are going to be like that I will NEVER create an email client for this platform.
The web and their TOS is full of good reasons to never create an app for iphone.
In a laps of sanity I created a pwa one time. I've explained to exactly one user how to add the option to add a web app to the home screen to the menu so that they can add a web app to the home screen. It was a really hard sell and it took a long time.
I of course had to laugh at myself for acting against my better judgement.
Imagine someone made a web app email client and tried to compete with the build in client. Then in the middle of the struggle apple jokes about discontinuing PWA.
> Easy if you know where to look. If you end up in the wrong sub menu you might simply search the web for instructions.
Actually, at the very top of the home page of the settings app is a search bar. If you type in anything reasonable (default, email, mail) then one of the first 2-3 results will be “default apps” or “default email”.
Maybe 8/10 people in your family circle would benefit from reading the published user guide for their device. That doesn't take technological proficiency, just reading.
> Not impossible but it is not a simple prompt on launch of the app "Banana mail is not currently your default email client. Do you want to set Banana mail as your default app for sending email?"
This is what happens when you install Gmail, for example. You're both under and over-thinking this.
I'm just baffled how if we look at Microsoft or Google everyone agrees that the tyranny of the default is a problem. Then it comes to Apple and we get statements like "no, I love that I have no choice." It's frustrating.
I mean, does Settings > Apps > Gmail (or whichever other app) > Default Mail App really qualify as “a complex labyrinth”? Sure, it’d be a good thing to add a “Default Apps” section under Settings > General or something, but calling the current route complex almost sounds like an insult to users.
EDIT: Actually, there already is a “Default Apps” section right at the top of the page of Settings > Apps. Yeah, if that’s a “labyrinth” then the assumed level of user intelligence is quite low.
I didn't even know you could change the default mail app on iOS and I’ve used it for the better part of a decade now, as a Proton user too. I’ve endured the frustration because I thought it was fixed. Either being allowed to change it is relatively new, region locked, or yeah it’s a labyrinth.
It’s not region locked, and as the sibling post notes it’s been there for a while. I’m not sure how much more simple it can be made (open Settings, tap Apps, and there it is at the top of the page).
I suppose it could be possible for apps to prompt the user to change the default, but I’m honestly pretty sick of that behavior on desktop (e.g. I have several browsers installed for various reasons and they nearly all bug me about being default) and would rather not see it copied to mobile OSes too (I don’t believe Android allows apps to show such a prompt either).
You may as well ask why you should look anywhere but at your own feet while walking around your city.
You have been told that every new OS update brings new features and abilities, and Apple publishes an iPhone User Guide for learning about iOS features like how to change the default mail app (https://support.apple.com/guide/iphone/change-the-default-ap...). It's on you to look.
I've probably used Apple Mail and/or Apple Calendar at some point in my ownership of Apple products but they're both using Google products at the moment on my phone and I have no recollection of setting those up as being complex through a variety of hardware transitions.
It’s also probably worth noting that most of the stock iOS apps are the most service-provider-agnostic in the industry. Mail and Notes work on bog standard IMAP, and Calendar and Contacts are built on CalDAV and CardDAV, respectively. Google services work fine in all of them (though could be better if it weren’t for Google’s crappy IMAP implementation). The only case where they don’t work is with non-standard providers like Proton.
Go try to sign into your open-standards-abiding calendar and notes accounts in the Calendar and Contacts bundled with nearly every Android phone on the planet and see how well that goes.
No, I don't think it's an understatement at all....
In the difficulty of non-iMessage compatibility, I have had people close to me say "Why don't you just get an iPhone?" with an incredulous tone.
Perhaps tech companies have had more evil things happen on their platforms, that for whatever reason they were slow to react to.
But
"Why don't you just get an iPhone" was a precisely and meticulously engineered line, pure social manipulation, that was intentionally orchestrated to be delivered to me through the mouths of the people I trust most in my life turned unknowing pawns.
That is why I consider it the most evil. Apple is by design purposely exploiting a core human function, close social circle communication, to trap people in their garden.
> No, I don't think it's an understatement at all....
It's interesting how this seems like an incredibly American problem. In Europe everyone either uses WhatsApp or Signal and iMessage is hardly ever used.
I am plugged into the Apple ecosystem daily and shamelessly and yeah I think it’s arguably accurate. What makes it so sinister is how benign it seems yet how devastating the consequences have been.
I think gp's statement is a pretty accurate, Apple's behavior was intentional, they know it ends up creating artificial social pressure and bullying. Most appalling and disgusting.
Don't you think this is _maybe_ an overstatement? I was annoyed about this for years but reading your take is borderline satirical.