This insistence by SAAS vendors upon not protecting you from financial ruin must surely be some sort of deadweight loss.
Sure you might make a few quick wins from careless users but overall it creates an environment of distrust where users are watching their pennies and lots are even just standing off.
I can accept that with all the different moving parts this may be a trickier problem than a pre paid pump, or even a Telco, and while to a product manager this might look like a lot of work/money for something that “prevents” users overspending.
But we all know that’s shortsighted and stupid and its the kind of thinking that broadly signals more competition is required.
Sure you might make a few quick wins from careless users but overall it creates an environment of distrust where users are watching their pennies and lots are even just standing off.
I can accept that with all the different moving parts this may be a trickier problem than a pre paid pump, or even a Telco, and while to a product manager this might look like a lot of work/money for something that “prevents” users overspending.
But we all know that’s shortsighted and stupid and its the kind of thinking that broadly signals more competition is required.