I just applied for an evisa for India. It was horrendous. Pages wouldn’t continue without telling you what was wrong (too many or not enough commas in the address/phone field was one). When returning to the form the pre filled data had quotes in, which then wasn’t valid. Missing labels on fields. Then the hilarious “what countries in the last ten years, list all or get deported” combined with “you have too many countries”. They only allow 20.

I don’t know if it’s the state of development in the country as a whole or just the lowest bidder for a government service problem.

All of that is true. However, to be fair, these are older sites. The newer ones are generally cleaner and usable[1]. Even the services provided is much more streamlined.

https://web.umang.gov.in/landing/

This was to prepare you for navigating once there. I still have flashbacks to the Delhi Airport. Every time I turned a corner there was someone there asking to see the name on my itinerary (a random sheet of paper I printed out hat I didn't think I'd actually need) with my passport and ticket. It happened so many times I almost missed my layover.

Man, I'm glad that in general form inputs have gotten a lot better. I was reading The Design Of Everyday Things the other day, and it was mentioning how most websites required an exact formatting and didn't provide an explanation...

It's simple, really. You're not allowed into India if you've been to more than 20 countries in the last ten years. What are you trying to hide with all that globetrotting?

Holy crap, that's a website alright