With each order:
- you need warehouse integration to keep the sync of physical to digital store. That has to happen fast or you’ll get orders with no stock.
- You need to sync the payment to whatever ancient accounting system they use, again while issuing invoices, consolidating customers … etc.
- Logistics management, where to get the order from, issuing a label, using the right fleet, making sure it is dispatched on time, arrive on time.
- Customer support, refunds, partial refunds, adding items after order … etc.
So yeah, 5 people!
With each order:
- you need warehouse integration to keep the sync of physical to digital store. That has to happen fast or you’ll get orders with no stock.
- You need to sync the payment to whatever ancient accounting system they use, again while issuing invoices, consolidating customers … etc.
- Logistics management, where to get the order from, issuing a label, using the right fleet, making sure it is dispatched on time, arrive on time.
- Customer support, refunds, partial refunds, adding items after order … etc.
So yeah, 5 people!