Why? What I would prefer is a "Notify me when the rider is [X] minutes away. Use ringtone [R]" feature. X is the time I need to go downstairs and open the gate. The customer need not have their brains cluttered with logistics details.
Because in a lot of cases, the driver isn’t in the correct place, and so if you have their location you can easily tell them how to get to you. I’ve had multiple deliveries where the Uber Eats app just could not tell the driver the correct location for my address, and I wouldn’t have been able to tell the driver how to get there by just them telling me where they were.
For that, I would propose a feature where I can mark the directions to my home from a well known checkpoint on a map, one time. If the rider deviates in the last mile, they get notification. If they continue to deviate, I get a notification. The solution is not for me not constantly monitor the rider's location.
Yes. I’m happy to do whatever makes the most sense in any given situation. I have never in my life thought to myself “I could easily help solve this problem and make everyone better off, but I will refuse because problem-solving is work and work is only for employees.”
> I’m happy to do whatever makes the most sense in any given situation
What makes the most sense in this situation: you walk to the nearest pizza place, you buy your pizza, done.
To an able-bodied person it shouldn't take more than 5 minutes.
Bonus points: you know the way back to your home.
> because problem-solving is work
You know who made someone else's problem a problem=solving problem? You.
The delivery guy will eventually find your place or he's just taking a different route for whatever reason.
How arrogant is it to think that you can tell people how to do their job, from your couch?
You obsession for micro managing other people's actions it only says that you suffer from high anxiety, it is not in any way proof that you make everyone better off. That's just what you tell yourself.
while wanting to monitor what the delivery guy does while doing his job and pretending to "help" him because you truly believe that having tipped a couple dollars makes him your butler, that's completely normal...
alright...
There’s a reason why everyone hates the USA right now — one major reason is that, unlike in much of the world, you truly believe that workers don’t have rights.
honestly wtf are you talking about. What is these insane leaps and projections you're making?? how did you go from having a map that shows you where the driver is to "makes him your butler" and "micromanaging" and "workers don't have rights".
> how did you go from having a map that shows you where the driver is to "makes him your butler" and "micromanaging" and "workers don't have rights".
I sometimes forget that HN is mostly US people, unaware that there is a World out there.
It's illegal or challenged in courts in many developed countries, that are actually developed.
> showing a driver's location on maps in apps like Glovo or Uber can potentially infringe on workers' rights in Europe, particularly under EU labor and data protection regulations.
In Europe, the legal status of gig economy workers on these platforms has been a contentious issue. Several European courts and regulatory bodies have made rulings that impact how these companies can monitor and track their drivers.
> the practice of constant monitoring of delivery drivers by app users (where customers can track drivers' real-time location) has been challenged in several European contexts
ELI5 for you: would you accept a webcam pointed at you that your client (or your employer's clients) can constantly watch, to see if your doing you job the way they want you to do it?
For example, would you accept that a McDonald's customer could monitor how their burger is being made and could give instructions to the people working there, by the sheer overwhelming power of having bought a burger?
The idea is thoroughly absurd. Our days are filled with unpaid labor. Getting dressed in the morning, collecting the items you want to buy in a grocery store, making your bookings for a vacation, giving your spouse feedback on their wardrobe selection, etc. — all of these things are work.
If you want to argue that they are not work, then surely helping a delivery person who's lost in your neighborhood also counts as non-work for the same reason.
Is that what the average user thinks? HN has nerd bias — I bet many people here would prefer a TUI for Uber. My 65 year old aunt who doesn’t speak English very well might well prefer a graphical display of where her driver is. Plus it’s fun and adds to the experience of using the app. Not everything should have the succinctness or sparseness of an aviation METAR.
