The way I remember it a lot of software had "help" documentation with full text search in the late 1980s and early 1990s but the common denominator was that it didn't work in the sense that you got useful answers less than 10% of the time. Until Google came along, users got trained to avoid full text search facilities.
The full text facility attached to Clippy really was helpful, getting useful answers around 50% of the time. I thought the whole point of making him an engaging cartoon character was to overcome the prejudice mid-1990s users had towards full-text search in help.
The full text facility attached to Clippy really was helpful, getting useful answers around 50% of the time. I thought the whole point of making him an engaging cartoon character was to overcome the prejudice mid-1990s users had towards full-text search in help.