My AI drive thru experiences have been vastly superior to my human ones. I know it's powered by LLM and some kind of ability to parse my whole sentence (paying attention the whole time) and then it can key in whatever I said all at once.
With a human, I have to anticipate what order their POS system allows them to key things in, how many things I can buffer up with them in advance before they overflow and say "sorry, what size of coke was that, again", whether they prefer me to use the name of the item or the number of the item (based on what's easier to scan on the POS system). Because they're fatigued and have very little interest or attention to provide, having done this repetitive task far too many times, and too many times in a row.
With a human, I have to anticipate what order their POS system allows them to key things in, how many things I can buffer up with them in advance before they overflow and say "sorry, what size of coke was that, again", whether they prefer me to use the name of the item or the number of the item (based on what's easier to scan on the POS system). Because they're fatigued and have very little interest or attention to provide, having done this repetitive task far too many times, and too many times in a row.