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I think it's software is made with the American market in mind. And local businesses use it as is and profit.



Yeah that was my assumption as well.

There's no custom of tipping that much at any of these places, but I feel cheap just clicking the lowest (no tip) of 4 options. Maybe all the time I've lived in the US plays a role here but it seems like it might just be the decoy effect [1] applied to tipping. It will be interesting to see if consumers see this as a dark pattern and push back.

[1]: https://en.wikipedia.org/wiki/Decoy_effect


In Sweden a lot of the software with tipping option is made by Swedish companies who only operate on the Nordic markets.




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