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No condescension intended. Sorry if it came across that way.

I can only throw in my experience, which is that users of the sites I run have a history of not understanding what it means when they hit the delete button, regardless of how many warnings you give them.

As I said, it's a trade off. The upside for the site owner is less headache and angry users. The downside, at least in my experience, is nothing (apart from a red X on this website we're discussing today).




I basically agree with you that supporting undelete is a lot friendlier to 95% or more of the population. But you can get the best of both worlds by simply keeping it around for a fixed time (and letting the user know how long after they hit delete) and then hard deleting. You can even offer them a "if you didn't mean to do that, click here; if you would like to permanently delete this now, click here"

You'll pay less for storage, too.




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