Actually, knowledge how bad large corporations can work can work against you. I got myself Easyjet scammed after a delayed flight, after being tired from being a day late and having walked long distances. Not noticing a tiny typo on the Twitter account, then be redirected to a fairly generic (no Easyjet logo) but legitimately looking Helpdesk account and I though “Oh yeah, this would totally happen in the large corp I worked where some half baked 3rd party product is used for a Whatsapp helpdesk” in combination with me being tired cost me a few hunderd euros.