While we're thinking about it, something I always wanted when I was working supp... | Hacker News

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		phrotoma 5 months ago \| parent \| context \| favorite \| on: Show HN: Libredesk – Open-source customer support ... While we're thinking about it, something I always wanted when I was working support. The abilitiy to "upvote" a bug from within a support case. That way a PM can sort open issues by number of users who are griping about it.

robertlagrant 5 months ago [–]

Yeah! Or at least have a count of the number of customer requests linked to the same ticket.

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