And not true, at least for the newest version. V4 has touch sensors for adjusting the temps on the side of the mattress.
I do own of these and while I hate the price, the subscription, the fact that it didn't work for an hour last night due to the internet being down (first time ever really) but there really isn't a better option. I love the temp control and would use anyone else if they had a valid competitor, but sadly there isn't one (or at least wasn't when I bought mine). The alternative is to not have temp control which is pretty amazing.
I do own of these and while I hate the price, the subscription, the fact that it didn't work for an hour last night due to the internet being down (first time ever really) but there really isn't a better option. I love the temp control and would use anyone else if they had a valid competitor, but sadly there isn't one (or at least wasn't when I bought mine). The alternative is to not have temp control which is pretty amazing.