Fair enough, but... if Cloudflare's challenge bugs out who is going to fix it? Aren't they responsible for their own critical tools?
Because in the end, the result is connection denial. I don't want to connect to Cloudflare, I want to connect to the website.
I read that part. They still do not indicate what may happen, or what is their responsibility -if any- for visitors with non-major browsers.
Not claiming this is "on purpose" or a conspiracy, but if these legitimate protests keep getting ignored then yes, it becomes discrimination. If they can't be bothered, they should clearly state that their tool is only compatible with X browsers. Who is to blame for "an incorrectly received challenge"? The website? The user who chooses a secure, but "wrong" browser not on their whitelist?
Cloudflare is there for security, not "major browser approval pass". They have the resources to increase response times, provide better support and deal with these incompatibility issues. But do they want to? Until now, they did.
I think the issue is that Cloudflare tends to be a toggle-and-forget, it's very easy to use and it works for most people.
The problem with this setup, is that it sacrifices on both security (because it needs to keep false positives at a minimum, even if that means allowing some known bots) and user experience (because situations like the one you have will occur from time to time). When you enable a challenge page on CF, it will work as-is and you have no ruling over it, the most you can do is skip the page for the browsers having false positives.
If CF gave site owners a clearer view of what they are blocking and let them choose which rules to enforce (within the challenge page), it would be much easier to simply say that the customer running CF doesn't want you visiting their page/doesn't care about few false positives.
Because in the end, the result is connection denial. I don't want to connect to Cloudflare, I want to connect to the website.
I read that part. They still do not indicate what may happen, or what is their responsibility -if any- for visitors with non-major browsers.
Not claiming this is "on purpose" or a conspiracy, but if these legitimate protests keep getting ignored then yes, it becomes discrimination. If they can't be bothered, they should clearly state that their tool is only compatible with X browsers. Who is to blame for "an incorrectly received challenge"? The website? The user who chooses a secure, but "wrong" browser not on their whitelist?
Cloudflare is there for security, not "major browser approval pass". They have the resources to increase response times, provide better support and deal with these incompatibility issues. But do they want to? Until now, they did.