an intimate discussion of his life and how it was forever changed by being a telemarketer? It was actually a very interesting and well written read - an autobiography disguised as a sales advice article.
The message seems to be: sales is a soul-sucking job, a demoralizing exercise on psychopathic exploitation in which making people feel something (be it good or not) is the way into their wallets.
The greatest minds of our generation are hard at work creating algorithms to give kids eating disorders, making the next iPhone 3mm thinner, and figuring out how to make a TV dinner that contains no actual food.
Our modern world is so incredible. I wish we could do some good things.