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They (or some other hypothetical company) might have some personally identifiable information (maybe in messages between users) or at least they might not know for sure that they don’t. We could at least imagine a company where the due diligence required to hang on to and continue serving up the info ethically isn’t free.

There are companies that have a forum, but it just seems to be a best-effort mostly community driven thing, or at least it isn’t tied to any paid product. It would be a shame, IMO, if they couldn’t offer that without signing up for some perpetual obligation. Even if it is small, somebody has to have an eye on it.



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