Oh, come on. Not everything is addiction. I can accept that algorithmic doom-scrolling is somewhat habit-forming, but even there, we have agency. But background music? Yeah, I like it, but I don't get restless or frustrated when it's not playing.
Maybe addicting wasn't the right word, but more about reward vs effort.
Regardless, I think it's not the full picture to say businesses simply give people what they want; businesses actually shape people's wants. That's what advertising is about...
