I’m sad for reader but it was a somewhat niche product. Inbox I can’t forgive. It was insanely good and was killed because it was a threat to Gmail.
My main issue with Google is that internal politic affects users all the time. See the debacle of anything built on top of Android and being treated as a second citizen.
You can’t trust a company which can’t shield users from its internal politics. It means nothing is aligned correctly for users to be taken seriously.
> And that is a problem for a company with 20k employees?
It is for a company where the promotion culture rewards new initiatives and products and doesn't reward people maintaining products. Which was most certainly the company culture around the time reader was killed.
My main issue with Google is that internal politic affects users all the time. See the debacle of anything built on top of Android and being treated as a second citizen.
You can’t trust a company which can’t shield users from its internal politics. It means nothing is aligned correctly for users to be taken seriously.