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Pretty much hit the nail on the head.

Personally I do try my utmost on the patience and teamwork aspect. It might well be naive, and I’d much prefer to not have to, but I’d rather give the same feedback a dozen times, even if I’m despairing inside, than for anyone to feel like they couldn’t reach out for advice. Some of that is wanting to help my colleagues when they need it, some is the more self-serving point that if there is going to be a problem, I’d rather it be caught as soon as possible. Thankfully the company I work for is small enough that there are very little politics at play. There’s no risk of backstabbing or oneupmanship—if there was I would probably feel very differently.

Still, when I read the words “can we jump on a quick call” I know I’m not getting much done that morning.

> Build a book of people over 5–10 year period and never, ever letting go of them, keeping those relationships alive.

No worries there: while I lack both the skills and the personality to ever run a company, if I did somehow find myself in that situation I already have a small dream team of current and previous colleagues in mind. The sort of folks that are an absolute joy to work with.



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