As a German, I think Estonia has to be before us with a huge lead. Their digital infrastructure is the wet dream of our bureaucratic apparatus.
I don't think the IMD is aware of just how crappy digital processes are in Germany.
A legal process that is digital literally means that you fill out an online form so they can send you the printed out paper form via snail mail and you have to redundantly fill that out again, saving overall exactly 0 seconds with the initial digital website. Not kidding.
I'm surprised by the number of medical practices in Australia that still use fax machines for sending reports and referrals.
Ordinary email is widely not viewed as sufficiently secure to use for sending confidential patient health data (although I've seen a minority use it for that purpose anyway). There is a secure digital messaging system supposed to replace fax machines, HealthLink, which some practices use. But it is owned by a private company and costs extra $$$, and a lot of practices decide they don't want to pay it. So fax machines survive. Now running over VoIP (actually FoIP) – Australia has turned off its POTS telephone system.
https://imd.widen.net/s/xvhldkrrkw/20241111-wcc-digital-repo...
via: https://www.imd.org/centers/wcc/world-competitiveness-center...