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Even if it was only 30% of people had a problem that's still millions of unhappy users. Not great for a time sensitive event.

Also, from lurking in various threads on the topic Netflix's in app messages added to people's irritation by suggesting that they check their WiFi/internet was working. Presumably that's the default error message but perhaps that could have been adjusted in advance somehow.




The point is that if the problem was different depending on the user, it will be in a distribution layer, not in the encoding or production layer

That eliminates a whole raft of problems.


One of the times I reloaded the page I got a raw envoy error message!




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