Here was their old guarantee: "Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from L.L. Bean that is not completely satisfactory."
If they had just worn out, that's fine, but they weren't at all. I only use them maybe 5-10 times per year, so the sole still had tons of life in it. The problem is that they didn't sew the sole onto the boot upper and the glue they used just lets go after a while.
I don't think that the soles should just fall off your boots one day while you're hiking, so no, I was not completely satisfied and I would like them to glue the soles back on for me.
