Yeah, cool, I understand, it is how it is done. I am not arguing that, and I already conceded that.
Why are you bringing the same argument back up again?
Have you considered that people who travel through your country will not install another app on their phone? I do not need another quarter of a gigabyte app to pay for something that could've been paid for via VISA or Mastercard. Oh wait, I did install the app. And it asked me to use a paypal account. I do not carry my papyal credentials with me.
I have never gotten on long distance trains and expected to pay on them, not what I am arguing about.
And when I mean that the app was not an option, I mean that in our case, we couldn't use the app to submit a return. I was not the one submitting those forms, I was too lazy. The people who did told me the app did not work for their case. Given that you've told me 2x that "you can just do it in the app", what else can I say besides the fact that when tried, it did not work? Are you dismissing the lived experience of the person you are talking to? Why?
All of that notwithstanding, why not decrease the friction from needing to use an app (phone needs to be supported, charged and have an internet connection) and instead use contactless payment terminals?
> Are you dismissing the lived experience of the person you are talking to? Why?
The DB App has this option, now. That's all. If this information does not help you, there are other readers here, too.
> All of that notwithstanding, why not decrease the friction from needing to use an app (phone needs to be supported, charged and have an internet connection) and instead use contactless payment terminals?
You can buy with credit cards (and a few other options) using the usual payment terminals. Again, you usually have to pay outside of the train. The terminals are at the train station.
The DB app is absolute hot garbage. God forbid you don't have internet or it randomally updates logging you out. All of his previous arguments are valid.
Why are you bringing the same argument back up again?
Have you considered that people who travel through your country will not install another app on their phone? I do not need another quarter of a gigabyte app to pay for something that could've been paid for via VISA or Mastercard. Oh wait, I did install the app. And it asked me to use a paypal account. I do not carry my papyal credentials with me.
I have never gotten on long distance trains and expected to pay on them, not what I am arguing about.
And when I mean that the app was not an option, I mean that in our case, we couldn't use the app to submit a return. I was not the one submitting those forms, I was too lazy. The people who did told me the app did not work for their case. Given that you've told me 2x that "you can just do it in the app", what else can I say besides the fact that when tried, it did not work? Are you dismissing the lived experience of the person you are talking to? Why?
All of that notwithstanding, why not decrease the friction from needing to use an app (phone needs to be supported, charged and have an internet connection) and instead use contactless payment terminals?