Can't you famously just return stuff to Amazon within a month for basically any reason? I purchased a monitor from Dell and after a few weeks it became clear that there was a loose connection internally. It was extremely simple to prove. But getting it replaced was hell. I went through the whole process of creating a ticket, talking to 3 different people, taking photos of the thing from every angle and then after they failed to get back to me for a week, I emailed for an update and was told "Sorry sir, there was no activity on the ticket for over a week so the ticket was closed". It didn't matter that the delay was on their side. And no they wouldn't reopen the ticket, and no I couldn't refer to the old ticket, and no the old photos wouldn't work. Start over. Talk to several different support people again, take all those photos again.
My SIL bought a scanner from Amazon a few months back and never unboxed it because she was moving house. When she did, it was faulty. They took it back without much of a fight even though the month was up. She just said "I unboxed it yesterday, it's broken".
Nobody ever went broke banking on the laziness of the American public. People could also go to the pizza shop or liquor store or grocery store or 7-11 or whatever instead of paying a shitload more delivery but they don't.
My SIL bought a scanner from Amazon a few months back and never unboxed it because she was moving house. When she did, it was faulty. They took it back without much of a fight even though the month was up. She just said "I unboxed it yesterday, it's broken".