They are single-homed to Cogent (at least that's how it appears; I didn't check looking glass), which is fine for a hobby server, but not really good for a startup.
Now, that's not a whole heck of a lot better from my point of view; but egihosting (they are another co-lo provider you might want to check out) is multihomed... so if you are the sort that thinks outsourcing means you don't have to worry about it, I have outsourced my multihomed bandwidth to egihosting.
The references to Cogent were referring my last attempt to get a second upstream. (the deal appears to have fallen through? we will see. I will have to write about it. It was a long story, in which a mistake I made 7 years ago comes back to bite me in the ass.)
I mean, yeah, the network isn't awesome, but eh, it is reasonable, I think, for the cost. I think that if you have physical hardware, you are better off spending the money on a second location (and for the difference between my level and 'premium' co-location, well, you can host with me, you can duplicate your setup with someone else in my price range, and probably have some money left over.
Two cheap ones are usually more reliable than one good one
(especially as this is way more of a 'market for lemons' than auto buying. It's really hard to get true information about the reliability of various providers.)
Oh! Sorry -- I was confused. That's a bit better. (I like nlayer in particular). egi is pretty good.
Being single homed to a small but competent provider who is multihomed is IMO better than being single homed to a large provider, in that the small provider is a lot more likely to actually help you out when things go wrong.
Cogent obviously would be a nice way to get some cheap extra bandwidth, too. I just fear depeering days :)
I agree that singlehoming to a good tier-2 provider is much better than being singlehomed to a tier-1 of any quality; It's not so much the support I fear as the... as you said, depeering.
(of course, if you are looking for and willing to pay for serious bandwidth, you want to look for three or more upstreams. And in that case, having 3 tier 1 providers is better than having 3 tier 2 providers, as you are less likely to get route overlap, and tier 1 providers, all other things being equal, usually have better latency.)